Pionix Cloud provides a turnkey device backend for EV charger manufacturers

Pionix, the German company behind the open-source EVerest charging stack, has launched Pionix Cloud, a white-label device backend for EV charger manufacturers.

Engineering teams may remain responsible for EVSE hardware after production starts. Pionix Cloud is designed to enable teams to deal with support cases that only surface in the field. Pionix Cloud is “meant to give engineers the same visibility across a deployed [charger] fleet that they have on the bench,” the company explains.

The product is built for Pionix’s EVerest open-source platform, but it can also run on non-EVerest chargers.

Pionix Cloud includes two views:

• The Charger Device Cloud (CDC) is intended for use in the development phase: it pools globally scattered test hardware into a single cloud inventory, automates firmware distribution, and provides secure SSH access, real-time telemetry and remote configuration.
• The Charger Maintenance Cloud (CMC) provides diagnostic information from the active fleet after the start of production. It delivers granular diagnostics, configuration and OTA updates over a manufacturer-owned channel that stays connected no matter which charge point management system the operator runs.

Other capabilities include firmware rollouts with one-click rollbacks, role-based and asset-level access controls that allow temporary privilege escalation, and diagnostics that provide information about hardware and firmware beneath the OCPP layer to clear errors without sending a technician into the field.

Pionix Cloud is intended to be a complement to charge point management systems, not a replacement. A CPMS handles the commercial relationship—tariffs, billing, roaming—while Pionix Cloud runs in parallel as a device-level channel for the manufacturer’s engineering and support teams.

“Manufacturers shouldn’t have to fly blind or spend years building a non-core backend,” said Pionix CEO Marco Möller.

Pionix Cloud is free for the EVerest community for up to 10 chargers in a lab environment. Paid commercial tiers cover larger deployments. EVerest will conduct a live walkthrough on July 9.

Source: Pionix